These Terms and Conditions govern your use of the hanna online platform. By registering an account or accessing any part of the site, you agree to be bound by the rules set out on this page. Please read everything carefully before you start playing — if you have questions, our FAQ page is a good place to start.
You must be at least 21 years of age to register and use the hanna online platform, in accordance with Philippine gaming regulations. By creating an account, you confirm that you meet this age requirement and that all information you provide during registration is accurate and up to date. Each player is permitted to hold only one account — duplicate accounts are not allowed and may result in suspension. You are solely responsible for keeping your login credentials secure and must not share your username or password with anyone else. If you suspect unauthorised access to your account, contact our support team immediately through the details on the FAQ page.
All transactions on the platform are conducted in Philippine pesos (₱). Deposits and withdrawals are processed through supported local payment channels including GCash andMaya. You are responsible for ensuring that the payment details you provide are correct and belong to an account registered in your own name. Minimum and maximum transaction amounts apply and are displayed at the time of each transaction. Processing times for withdrawals may vary depending on the payment channel used — for a full breakdown of timelines and supported methods, visit the Withdrawal page. hanna online reserves the right to request identity verification before processing any withdrawal request, in line with standard platform security procedures.
The hanna online platform is intended for personal entertainment use only. You agree not to use the platform for any unlawful purpose, including but not limited to fraud, money laundering, or any activity that violates Philippine law. Automated tools, bots, scripts, or any software designed to manipulate game outcomes or gain an unfair advantage are strictly prohibited. Any attempt to exploit technical errors, glitches, or vulnerabilities in the platform must be reported to support immediately — exploiting such issues for personal gain will result in account suspension and forfeiture of any related winnings. We reserve the right to void bets or transactions that are found to have been placed in bad faith or in violation of these terms.
We are committed to promoting safe and responsible gaming for all Filipino players on the platform. You acknowledge that gaming should be treated as a form of entertainment and not as a source of income or a way to recover financial losses. Players who feel they may be experiencing difficulties with their gaming habits are encouraged to visit the Responsible Gaming page for guidance, tools, and support resources. hanna online reserves the right to impose account restrictions or cooling-off periods where there is concern about a player's gaming behaviour. If you are under the legal age or are accessing the platform on behalf of someone who is, your account will be closed and any funds may be withheld pending review.
All content on the hanna online platform — including but not limited to logos, graphics, text, game interfaces, and software — is the property of hanna online or its licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any platform content without prior written permission. Unauthorised use of platform content may result in account termination and legal action where applicable under Philippine law. The hanna online name and logo are brand identifiers and must not be used in any way that could cause confusion or imply an endorsement that has not been authorised. These intellectual property protections apply to all users regardless of the device or method used to access the platform.
hanna online reserves the right to suspend or permanently close any account that is found to be in breach of these Terms and Conditions, without prior notice in cases of serious violation. Grounds for suspension include but are not limited to: providing false registration information, engaging in fraudulent activity, abusing platform promotions, or violating the acceptable conduct rules outlined above. If you believe your account has been suspended in error, you may raise a dispute by contacting our support team — details are available on the FAQ page. Any funds held in a suspended account will be reviewed on a case-by-case basis, and legitimate balances will be returned where no breach is confirmed. We aim to resolve all disputes fairly and in a timely manner, in line with our commitment to Filipino players.
hanna online may update or amend these Terms and Conditions at any time to reflect changes in platform operations, applicable Philippine regulations, or industry standards. When material changes are made, we will make reasonable efforts to notify registered players through the platform. Your continued use of the platform after any update constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of any changes. If you do not agree with an updated version of these terms, you should stop using the platform and contact support to discuss your account options.
Last reviewed: 2025. For questions about these terms, visit our FAQ page or refer to the Privacy Policy and Responsible Gaming pages for related information.
Registration is free and open to eligible Filipino players. If you have questions before signing up, our FAQ covers the most common topics in plain language.